The following Terms and Conditions Agreement covers the sales of products available on this site:
GREGG HOMME (www.gregghomme.com)
Canada H2S 3L5
Telephone : (001) 514.948.3077
Fax : +(001) 514.948.0901
e-mail : email@example.com
Registered in Canada under Lingerie Belimages Inc.
Any order processed though the www.gregghomme.com website is subject to a complete acceptance of any term or provision included in this Agreement. Your acceptance occurs at the check-out time, when you voluntary tick the “terms acceptance” check box.
Orders will only be taken into account after payment is approved.
Items or articles which are presented on the site are only available until the stocks are out. GREGG HOMME does not guarantee the availability of the products on sale for any given period. For all shipments outside Canada, the indicated prices do not include any taxes, possible duties or brokerage: taxes, brokerage or duties will be billed and collected (if applicable) by your local custom broker or freight forwarder who may require immediate payment of the fees on delivery of the package.
Any refused or unclaimed packages coming back to GREGG HOMME will be credited as per follows: the freight portion is not to be credited and the goods will be credited at 50% (justification of a 50% restocking fee). The amount will be credited to your credit card.
GREGG HOMME has the right to make changes to the prices at any time. However, the products will be invoiced based on the basis of the prices given at the time the order is made. Credit will also be made at the amount invoiced.
You are responsible to check all the items ordered when you do your check-out. You can make corrections before proceeding to payment.
You are also responsible to verify the shipping method you selected and to pay for the related fees.
Processing time: your orders will be proccessed in priority and shipped as fast as possible. The maximum processing time should not go beyond 3 business days: the present processing time is 2 business days.
Transport: if you choose Standard Transportation (Ground Mail for Canada and USA or Air Mail for everywhere else or the Free Shipping option), you then accept the longer delivery delays listed on our Shipping Information page at http://gregghomme.com/shipping-information
GREGG HOMME takes your protection and security very seriously and may be asking (in doubt about your identity) for additional relevant documents (proof of residency, passport information). This is only to avoid the fraudulent use of credit card numbers.
You have a 15 days period after the reception of your goods to notify us (firstname.lastname@example.org) if the products do not correspond to your order , or if they are damaged. If so,we will walk you through the replacement process.
RETURNS AND EXCHANGES
Considering the intimate nature of our merchandise, health code regulations prohibits us from accepting the return of underwear.
We take these regulations very seriously. Therefore, we will only accept returns if they have a manufacturing defect or if we’ve accidently sent the wrong size/style.All returns must have been approved and be accompanied with a properly filled out form within 15 days of reception. To get your form, you must contact Customer Service at email@example.com
Please note: Gregg Homme may refuse any return if it does not meet the return guidelines above
For all returns, it is crucial that you agree to all the following conditions:
The products do not correspond to your order or is damaged , and :
· The articles must not have been worn, nor washed, nor damaged by the consumer.
· Items must be packed in their original packaging, with the original hang tag.
· Any underwear not complying with the above conditions will not be refunded nor exchanged, nor returned.
· All returns must have a Return Authorization number (provided by firstname.lastname@example.org) otherwise, they will not be properly recorded and will not be processed
· The return shipping fees and the potential hazards (such as loss or damage on the way back to GREGG HOMME) are the responsibility of the shipper (the consumer).